Guardian Real Estate Services

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Maintenance Lead at Cornerstone Apartments - 1516

at Guardian Real Estate Services

Posted: 9/22/2019
Job Reference #: 1516

Job Description

Guardian Management has an immediate need for a Full-Time Maintenance Lead to join our experienced and committed team at Cornerstone Apartments!

Position Summary:

Cornerstone is a 116-unit apartment community located in NE Portland's Lloyd District.

A Maintenance Supervisor’s primary role is to manage site maintenance and other maintenance staff, and to support the Community Manager by ensuring site safety and completion of required property maintenance necessary to maintain excellent curb appeal and the overall appearance and quality of the property. This will include prioritizing and processing work orders which may include both urgent and routine maintenance of property and apartment units. 



This position is responsible for ensuring that all maintenance work is done in compliance with OSHA regulations, and Guardian policies and procedures. A Maintenance Supervisor is also responsible for coordinating with other property staff and vendors to provide outstanding customer service to the residents, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic self-starter who enjoys working with others and excels in a fast-paced team-oriented environment. The ideal candidate will be highly organized, professional and communicative; and must have a minimum of two (2) years’ experience in multifamily property maintenance, building maintenance, or related experience.

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

•High school diploma or GED.
•Excellent attention to detail and organizational skills.
•At least two years of work experience in property maintenance.
•Possess and transport own tools and materials needed for job.
•Ability to speak, read and write in English.
•Ability to communicate effectively and in a timely manner; both verbally and in writing.
•Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
•If applicable, own or have access to properly insured vehicle for use in business transportation needs.
•If the property has a pool, CPO (Certified Pool Operator) certification may be required according to the regulations of the property’s State.

Schedule: 40 hours / week, Monday - Friday. Occasional after-hours on call hours as needed.

Compensation: Competitive hourly wage (DOE). This position is eligible for benefits.


Essential Functions:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

•Represent Guardian in a positive and professional manner at all times.
•Support Community Managers efforts to assure that the company’s efforts fully meet and exceed property management obligations.
•Manage the schedules and work loads of all other Maintenance Staff to coordinate requests for repairs and maintenance.
•Maintain the property so it is in compliance with all local, state, and federal laws (fire, backflow, OSHA, etc.).
•Alert Community Manager of any potential liabilities or repairs. Identify property problems and repairs needed in the areas of structural, electrical, plumbing, and appliances.
•Purchase maintenance supplies and adhere to property maintenance budget.
•Under the direction of the Community Manager and (if applicable) with the assistance of other Maintenance Staff, respond to all service requests and complete all Work Orders and Apartment Turnovers in a timely and professional manner in accordance with Guardian’s policies and procedures.
•Under direction of the Community Manager or Portfolio Manager, gather bids property improvement.
•Keep accurate records of current space conditions including roof, HVAC, utilities and special circumstances. Keep the model unit in condition to show and make sure that the office, maintenance work area, grounds and common areas are neat and clean at all times.
•Regularly inspect property and vacant apartments and coordinate the work and schedules of property vendors.
•Responsible for scheduling emergency coverage and making sure all office staff have access to this information.
•Required to carry a property cell phone and be on call for emergencies after business hours and on weekends, on a rotating basis with other staff.
•Communicate with the Community Manager about any issues, or resident questions or concerns brought directly to the Maintenance Supervisor.
•Perform maintenance or coordinate maintenance of pools, spas, and pool areas (if applicable).
•Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
•Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
•Liaison with corporate departments to provide a team approach to the management of the property.
•Establish and maintain collaborative working relationships between departments and with coworkers.
•Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
•Other duties as assigned by the Community Manager or Portfolio Manager.

Guardian Real Estate Services LLC – Company Description

Established in 1971 and headquartered in Portland, Oregon, Guardian Real Estate Services has evolved into a leading management, development and investment firm. Our company offers a diversified real estate service platform including property management, investments, development, and advisory services. Guardian delivers custom solutions by offering a higher level of expertise, resources and creative capacity to develop a unique approach for each client. 50 years of experience, combined with the long tenure of our key staff, contributes to our strength and sets us apart in the industry. Our stability and security comes from our legacy of experience, industry knowledge, and integrity.

Guardian is a distinguished leader in the multifamily housing arena with a team of highly qualified real estate professionals. The company’s vertically-integrated business model is sought by both private and institutional investors. Guardian’s management portfolio includes over 128 assets throughout 56 cities located in four states and is comprised of approximately 8,500 multifamily units. Guardian’s portfolio includes a diverse mix of market-rate, affordable and senior housing. Guardian holds ownership interests in 24% of the portfolio under management.

The Guardian Experience – Our People

The Guardian Experience: Property Management is our strength. People have always been our passion. Our team is, and has always been, actively engaged in superior real estate management and enhancing the communities in which we live and work. In this economy, companies come and go. As a 3rd generation family owned firm, Guardian’s growth and stability has evolved the company into a leading West Coast real estate management and investment firm.

Guardian Offers

In addition to competitive salaries, 401(k), Paid Time Off and paid Holidays, we offer a culture in which individuals work and participate in collaborative team environments and are encouraged to continue to grow both professionally and personally.

AAP/EEO Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at, or at any USDA office, or call (866)632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax at (202) 690-7442.