Deschutes County

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Quality Improvement Analyst, Re-opened

at Deschutes County

Posted: 9/20/2019
Job Status: Full Time
Job Reference #: 2477698
Keywords: quality, materials

Job Description

Overall Job Objective


Deschutes County Health Services is accepting applications for two (2) Quality Improvement Analysts to provide specialized knowledge in the area of behavioral health quality assurance, improvement, and compliance. The positions will provide clinical expertise and technical assistance to programs/teams. The incumbents will be responsible for the following behavioral health compliance and quality improvement activities: evaluate programs, processes and systems for quality, effectiveness and clinical safety, and provide quality improvement support and technical assistance as indicated; audit clinical documentation for quality of content and for compliance with all applicable federal, state, and local laws, rules and regulations; analyze system review results and effectively communicate findings, including recommendations for improvements to department leadership and staff, and internal and external stakeholders and customers; develop, maintain, and revise policies, procedures and forms related to behavioral health programs; organize and facilitate trainings and workgroups regarding quality and compliance; facilitate and implement performance management activities and quality improvement projects consistent with rapid cycle and lean practices; serve as a resource person for programs and managers and demonstrate personal attentiveness, responsiveness and prompt follow up to all internal and external customers; and provide back up support for protective service investigations, grievance resolution, and critical incident reviews.

*This posting is not meant to be an all-inclusive list of duties and responsibilities, but rather constitutes a general definition of the position's scope and function.

Notification to all applicants will be sent via email only. Please check your email for recruitment information, and your account for application status.

Additional information regarding the position may be found online by going to the Deschutes County Human Resources website.

This classification is under review. Changes to job duties and requirements may occur.


$5,706.40 to $7,647.12 per month for the full-time position with a 172.67 hour work month. Salary normally starts at the first step. Excellent County benefit package when eligible. Position is available immediately.

$33.0480 to $44.2875 per hour for the on-call position.

This opening will be used to fill one regular full-time position and one limited-duration position. The incumbent for the limited duration position will have the option of accepting either on-call or full-time hours.

One position is a limited-duration employment position as defined by Deschutes County Code Chapter 3.08.010. The position may be terminated by Deschutes County based upon the availability of discrete revenue sources. If the specified discreet revenue source has yet to terminate, the position may be terminated by the County to fulfill its business needs, as determined by the sole discretion of the County. This position will terminate no later than June 30, 2020.

Should funding changes occur such that the position is no longer restricted by the specified discreet revenue source, the County at its sole discretion may at that later date offer regular employment status to the incumbent in this position.

This position has been re-opened and is open until filled. Applications will be reviewed on a weekly basis.

Minimum Qualifications

Master's degree in a behavioral health field and two years of work experience in a community mental health program or other health setting.

Preference will be given for:

  • Experience in a community behavioral health setting
  • Experience in a compliance or quality improvement capacity
  • Certified Professional in Healthcare Quality® (CPHQ) certification
Requires knowledge and understanding of:
  • Quality improvement and compliance practices in a healthcare setting
  • Behavioral health service delivery models
  • Best practices for working with vulnerable populations
  • Medicare and Medicaid Services, federal, and state regulations, and standards for health care quality and compliance
  • Ethical and legal issues as they relate to health services
Must have a demonstrated ability to:
  • Communicate effectively both verbally and in writing
  • Analyze, interpret, and report on complex data
  • Multi-task and manage complex projects and tasks
  • Positively influence groups across the organization to embrace performance improvement, compliance and quality practices
  • Give and welcome constructive feedback
  • Display sound judgment and reasoning
  • Prepare clear, concise reports, presentations and trainings in a timely and professional manner
  • Establish and maintain positive working relationships with others at all times
  • Review clinical documentation for quality and adherence to rules and regulations
  • Work on an independent basis
  • Work within a team and collaborate with team members
  • Act professionally with regard to a code of ethics and confidentiality

Necessary Special Requirements

Possession of or ability to obtain a valid Oregon driver's license within 30 days of hire date. The employment offer will be contingent upon presentation of an acceptable and verifiable driver's license, pre-employment screening for criminal history, driving history, and controlled substances (NOTE: Positive test results for marijuana use may result in rescission of a contingent offer of employment). This screening must be completed with satisfactory findings in order for a formal offer of employment to be extended.

Computer literacy with strong typing, computer, data entry and analytical skills.

Physical Requirements:
Must have the ability to work in an office that is environmentally controlled; possess sufficient hand coordination to perform keyboarding and data entry; arm/hand movements to retrieve work materials and operate a variety of general office equipment. The position is frequently required to sit, walk, stoop, bend, kneel, reach, stand, grasp, talk, hear, see and lift up to 10 pounds.