Central City Concern
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Housing Services Screening Specialist
at Central City Concern
Close Date: Open Until Filled
***Applicants must upload a cover letter and resume to their application in order to be considered for this opportunity.***
TITLE: Housing Services Screening and Linkage to Care Specialist
DEPARTMENT: Old Town Clinic
LOCATION: Central City Concern
SALARY: $19.00-$20.90 Hourly
SCHEDULE: Monday-Friday 8:00am-4:30pm
SUMMARY: Central City Concern (CCC) is a multi-faceted social service agency whose mission is to help vulnerable populations to end or avoid homelessness and build healthy, housed, resilient, and engaged lives.
This position will be part of a new community-driven HCV, HBV, and HIV screening and linkage-to-care project in multiple traditional and non-traditional settings within CCC services. The central goal of this intervention is to develop a sustainable case finding system for our emerging services-wide HCV elimination project. The Housing Services Screening and Linkage-to-care Specialist (SLCS) will be responsible for the development, coordination and implementation of HIV/HCV/HBV screening and linkage to care interventions across CCC Housing Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Direct provision of HIV/HCV/HBV services on site at select housing programs including testing, counseling, result follow up and linkage-to-care.
2. Work in collaborations with resident service coordinators and residents to develop a screening program reflective of each community’s needs to maximize engagement.
3. Work with existing housing programs such as Housed and Healthy to integrate these services into standard practice.
4. Participate in Outreach activities necessary to offer services and encourage participation in a non-coercive manner.
5. Work collaboratively with the HCV treatment teams to identify potential barriers for accessing services.
6. Data tracking including key program outcomes for quarterly reporting as per grant requirements.
7. Complete required documentation in a timely manner. Work closely with the Medical Records Department to electronically file and index clinical information into the patient’s chart.
8. Work within scope of training and experience and seek consultation when appropriate.
9. Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your
supervisor or their designee.
10. Contribute to and continually build a positive work environment. Maintain a positive attitude
towards co-workers and patients.
11. Attend all mandatory CCC trainings in a timely manner.
12. Perform other duties as assigned.
SKILLS AND ABILITIES:
1. Ability to consider the impacts and outcomes for underserved communities during decision making
2. Ability to consider impacts of oppression, structural racism, and individual bias on client
3. Demonstrates great knowledge and skills in engaging and supporting individuals using trauma
informed care and harm reduction principles.
4. Ability to perform phlebotomy or ability and willingness to complete phlebotomy training.
5. Ability to multi-task in a busy environment with strong organizational and communication
6. Ability to work effectively both independently and as a team.
7. Ability to learn and apply new skills and principles to new situations.
8. Ability and willingness to work within a multi-disciplinary team, including interacting with
healthcare providers, mental health professionals, and SUDs professionals.
9. Ability to maintain a therapeutic, non-judgmental approach to working with patients with
substance use disorders.
10. Ability to tolerate and embrace ambiguity and frequent changes in processes.
11. Basic knowledge of healthy behaviors and the health care systems.
12. Sufficient manual dexterity and physical ability to perform assigned tasks.
13. Ability to communicate clearly and concisely both orally and in writing.
14. Ability and willingness to work in an environment where people may be hostile.
15. Ability to manage time and meet deadlines.
16. Ability communicate effectively, especially in writing, and courteously with the general public,
patients, medical personnel, community agencies, and co-workers.
17. Proficiency with Microsoft Excel and Word.
1. Minimum of two years of experience working in community health or one year experience working in community health combined with a Bachelor’s Degree in human/social services field (social work, public or community health, psychology) or related field.
2. Minimum of one year experience working with homeless, low-income, or other vulnerable populations in a supportive role or at least one year experience working people living with HCV/HBV/HIV.
3. Strong cultural awareness of people who use drugs and how this may affect or influence service delivery.
4. Preferred experience: Previous experience conducting HIV and/or Hepatitis counseling and testing, including phlebotomy.
5. Preferred experience: Personal experience with substance use and/or HCV/HBV/HIV
6. Bi-lingual speaker of Spanish preferred
7. Demonstrated ability to work independently with accountability; exercise sound judgment, discretion, and professionalism at all times.
8. Has the competencies necessary to:
a. Deliver exemplary written and oral communication;
b. Understand healthcare related terminology;
c. Provide outreach, engagement and supportive services
9. Exemplary skills in Microsoft Office suite, including Excel, preferred.
10. Must have current CPR certification or must be able to obtain in one month.
11. Sufficient manual dexterity and physical ability to perform duties.
12. Must pass pre-employment drug screen, TB Test and background check.
13. If a recovering chemically dependent person, must be in a program of recovery and able to provide demonstration of sobriety for a minimum of two years.
14. Must be able to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects and climb stairs.
15. Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity.
16. Will be required to carry a cell phone for work use. Cell phone to be provided by Central City Concern.
17. Must possess a current driver’s license, pass a DMV background check and be designated an “acceptable” driver as outlined in Central City Concern’s Fleet Safety Policy. Must pass an initial drivers training and an annual recertification training.
18. Must adhere to agency’s non-discrimination policies.
Central City Concern is a second chance employer and complies with applicable laws regarding
consideration of criminal background for employment purposes. Government regulations,
contractual requirements, or the duties of this particular job may require CCC to conduct a
background check and take appropriate action to address prior criminal convictions.